Shipping
- We ship across India.
- Free shipping on orders above Rs 1,999. A flat shipping charge of Rs 99 applies to orders below Rs 1,999.
- Orders are dispatched after confirmation, and tracking details are shared by email or WhatsApp once your order ships.
- Delivery timelines vary by location and courier.
7-day exchange and return
- You can request an exchange or return within 7 days of delivery.
- Items must be unused, unwashed and in their original condition with all tags and packaging intact.
- Stitched-to-measure, altered or customised items cannot be returned or exchanged.
- If you receive a damaged, defective or wrong item, please contact us within 48 hours of delivery with photos of the product and packaging.
How to request an exchange or return
Contact us on WhatsApp at Chat on WhatsApp, call +91 85955 72300 or email vaishali@adyadesigns.in with your order number, the item, the reason and photos. We will share the next steps and return instructions.
Refunds
Once the returned item is received and passes a quality check, approved refunds are processed to the original payment method. The time for the amount to reflect in your account depends on your bank or payment provider.
For any questions, visit our Contact page.